Hi, my name is Brenda Haesler. I am the Operations Manager for LucasWorks. My path to LucasWorks started in my early years working in the hospitality field, where I quickly learned the importance of excellent customer service. After 10 years I started a career as a Sign Language Interpreter. Here I worked with two customers, those that I interpreted to and those who I interpreted for. It was important at all times to be professional and again utilized my customer service skills. In light of dwindling available work, I decided to change gears once more and move into the Employment Service industry where again I worked with two customers, and I have not looked back. I have now been in the employment service industry for 17 years and during that time worked for multi-national recruitment firms before starting at LucasWorks in 2008. Along the way, I took on many additional roles in order to continue my development in this field. Some of these roles included, traveling recruiter to assist other offices in Ontario who needed the occasional extra assistance, local and corporate trainer and internal pre audit consultant. I wanted to work for LucasWorks because I felt that I could have a positive impact on a small, growing business. I enjoy developing policies and procedures and being involved in growing the best team. I am currently responsible for overseeing the LucasWorks team, overseeing and auditing the day to day activities and systems to ensure the office is running smooth, keeping up to date with all legislative compliance as well as WSIB case management, and Health and Safety.”
My educational background includes two diplomas, a Communicators Diploma and a Sign Language Interpreting Diploma, and an HR Certificate from St. Clair College in Windsor. As well, I am currently working toward my BA from the University of Windsor in Sociology.
Moving forward, I am very proud to be a continuing part of a growing team that is one of the best in our industry.